PLEASE READ BEFORE EMAILING SUPPORT!!!!
If you need help with something, before contacting our support staff, please click here and look through our Frequently Asked Questions. 99% of the time your question WILL BE ANSWERED!
DO NOT REPLY TO YOUR SALES RECEIPTS EMAILS! No one will answer you. This is an email account set up to work with our PayPal account. We do NOT review any emails through here due to the abundance of sales that come through our system. Your support question WILL GET LOST AND UNANSWERED! Please use the support email ONLY!
If your zip file appears corrupt, PLEASE TRY AND REDOWNLOAD IT AGAIN and test. Sometimes, it's a hiccup in the system. If you try it multiple times, you may avoid delays in getting your products. This happens when there is a large amount of people on the site downloading their products at once. DOWNLOAD DURING SLOW TIMES (nights and early mornings).
USING FIREFOX WILL GAURANTEE YOU a BETTER CHANCE OF AVOIDING PROBLEMS!
Now, if the Frequently Asked Questions do not help you, please then send an email to:
PLEASE ALLOW A MAXIMUM OF 48 HOURS for a response. We do NOT reply to support questions on weekends. We are in the Central Time Zone in the United States and work from 10 a.m. to 4 p.m. Checking the account a couple of times per day. We are not on this email account full time. If you do not hear from us in the allotted time, please try sending an email from a different email account. AVOID AOL AND HOTMAIL AND YAHOO ACCOUNTS! They are notorious for spamming us!